Frequently Asked Questions

View some of the most frequently asked questions from our AirFlo clients. From equipment, to installation, to catalog info – we have your answers. Can't find the answer you're looking for? Contact us for more information!

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What are the advantages of anodized aluminum equipment over powder coated steel equipment?

The powder coating on steel equipment can chip, peel or flake with everyday use, leaving the carbon steel exposed and extremely susceptible, particularly in the wet environment in most refrigerated cases. 

Anodizing is the most durable, long-lasting shelf option that will not chip, peel or flake, particularly in misted or wet sections for longevity. Anodizing is not a coating, the dye permeates the top layer of the aluminum to ensure the underlying metal does not rust. Aluminum also has a higher specific heat than steel and will more quickly reach the operating temperature of the case. See anodizing video below: 

How will AirFlo's equipment help me reduce shrink?

AirFlo's equipment is designed to support an abundant look without requiring the mass quantities of merchandise. Instead of using layers of fresh produce to support the abundant look, the same look can be achieved with a much smaller quantity of merchandise. Unlike using plastic or cardboard fillers or dummies, AirFlo racks will not restrain the cold air circulation do to the perforations. This ensures the case temperature remains the same, reducing product waste.

How will AirFlo equipment help me increase my sales?

Creating visual impact draws the consumers' eye to your products. Getting your products noticed, encourages the customer to engage and select, increasing basket size.

How will AirFlo equipment help me increase profits?

Self facing products saves valuable labor with your store associates. This allows store associates to spend time with value added activity that increases your customers experience. Self facing products also make it easy to rotate product in a timely manner, minimizing waste.

Why is it important to provide refrigeration case model and make with every order?

AirFlo Merchandising Solution equipment is stocked in components and then assembled for each order to fit your specific case.

Why is documenting the size of the mirror used in the case important?

The size of the mirror will affect the mix of equipment recommended for use in your case. Beyond simple fit, certain styles of shelving and racks are better suited for merchandising in a case with large mirrors. The presence or absence of a mirror is an important factor in determining the best suited merchandising solution for your department.

How can I change a shelf angle after installation?

The shelf angle on standard Frame mount vs case mount shelves are controlled by the position of the bracket stub on the shelf. This can be changed by loosening the two nuts on each shelf stub, repositioning the stubs in the correct position and retightening the nuts to secure the shelf. There are 5 possible positions for a Case Mount Shelf (CTM) shelf: flat, 5 degree down, 10 degrees down, 20 degrees down, 30 degrees down, and 40 degree down on CTM.

Why are there no specific part numbers listed in the catalog for corner shelves, racks, and end units?

Corner shelves, corner racks, and end units are designed and built for a specific combination of case and application. A corner shelf designed for one brand of case will not necessarily fit a different case. AirFlo has a large library of custom designed corner shelves, corner racks, and end units. If your combination of case and application does not already exist, our experienced team of designers can craft a solution that will fit snugly and cleanly in your case.

Do I still need to use a case liner with AirFlo shelves and racks?

Case liners are not necessary when using AirFlo shelves and racks. The anodized aluminum finish is easily washed with soap and water and will not trap or retain debris and bacteria in the same way as a steel shelf or case liner. In addition, AirFlo anodized aluminum shelves and racks will not bruise your produce.

Why do I need baffles in my merchandising set?

Cold air is typically discharged from the rear of most standard refrigerated produce cases. Cold air is heavy and will follow the path of least resistance. Merchandising rack systems with a gap between the back wall of the case and the beginning of the racking system need a baffle to bridge this gap and allow for the cold air to circulate forward over the product instead of falling straight down to the bottom of the case. In many cases baffles will also work as a product backstop, preventing merchandise from falling off the back of a merchandising set.

Will AirFlo make custom products?

AirFlo has an extensive line of merchandising products that can be adapted to many different styles and sizes of refrigerated cases. There are always merchandising needs that cannot be met using standard equipment or times when you want a special product for a creative project. AirFlo has a dedicated team of experienced designers that can help you create your vision.