800-999-9399

 

 

Warranty and Disclaimer

Carlson AirFlo warranties our products against any manufacturing defects for a period of one year from the date of purchase. The warranty applies to all products used in accordance with the intended design established in our collateral and sales materials. If products were used for applications outside of their intended design, please call us to review your case on an individual basis.

Factors that could affect the warranty would include, but are not limited to;

  • high pressure chemical washing: a process that could remove the anodizing finish.
  • carelessness in removing and replacing the racks for cleaning.
  • use of racks in manner for which they were not originally designed.
  • use of racks to support products that exceed the weight limitations of the racks.
  • The products Carlson AirFlo has produced have been constructed with the quality that has become an AirFlo trademark. We continue to finish the majority of products by anodizing in place of the less expensive e-coating process that has shown failure in a period of less then one year. Anodized racks that have been in use for the past 5-10 years have continued to hold their integrity and have the same acceptable anodized finish we are still using today.

    We feel comfortable that the products produced by our company will far outlive the warranty period. Carlson AirFlo stands behind our product and should you experience a problem with one of our products we will give you our prompt attention in reviewing the situation.

    Carlson AirFlo Merchandising Systems is accustomed to working with our accounts to maximize the relationship. We believe in developing a solution to an existing problem to the benefit of all parties.

    Sincerely,

    Mark Chenoweth

    President

     

     

    "I have been using Carlson AirFlo's products for almost 20 years. After installing AirFlo's merchandising system we have seen sales increase, and an overall decrease in shrink. We have also seen a dramatic improvement in the presentation of category merchandising and visual impact, when using Carlson AirFlo products.

    Our Sales Advisor was very accommodating in the process, determining what we needed for our products. If something didn't fit the application, AirFlo's responsiveness was immediate, and corrected the issue in a very timely fashion."

    Tom Phelps - Director of Produce

    Niemann Foods


    7135 Northland Drive, Brooklyn Park, MN 55428 USA  |  Phone: 763-504-3570 or 800-999-9399 |  Fax: 763-531-8291 |  Email:info@carlson-airflo.com
    The name AirFlo and the AirFlo logo are registered trademarks of Stein Industries, Inc.
    © 2012 Carlson AirFlo Merchandising Systems | A Division of Stein Industries, Inc.